Home > Podcasts > Retail & E-Commerce Podcast: The Incredibly Shifting Retail Experience By Alizila Staff | Published on June 1, 2017 Futurist Tom Goodwin returns to Alicast to discuss how retail experiences have bifurcated. These days, consumers either want fast, frictionless, convenient (but unmemorable) transactions, or, they crave an experience of a lifetime while shopping. Listen below. Reuse this content Never Miss a StorySubscribe to Our Newsletter